Your information matters. We keep it simple and protected.

This Privacy Policy explains how PictureFrames.ng collects, uses, and protects your information when you use our website or contact us.

By using our services, you agree to this policy.

1. Information We Collect

When you contact us or place an order, we may collect:

  • Your name
  • Your phone number
  • Your email address (if provided)
  • Images or files you send
  • Order details (size, service, location)

We only collect what is necessary to process your request.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Process your orders
  • Provide updates about your request
  • Improve how we deliver our services

Your data is used strictly for service-related purposes.

3. How You Provide Information

You provide your information directly when you:

  • Fill out a form on our website
  • Send a message via WhatsApp
  • Contact us through any platform

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing.

Your information may only be shared when necessary, such as:

  • Delivery services (for shipping your order)
  • Service providers helping us complete your request

5. Data Protection

We take reasonable steps to protect your information from unauthorized access, misuse, or loss.

While no system is 100% secure, we aim to handle your data responsibly.

6. Your Rights

You have the right to:

  • Request access to your information
  • Ask for corrections if something is wrong
  • Request deletion of your data where applicable

You can do this by contacting us directly.

7. Cookies & Website Use

Our website may use basic tracking tools to understand how visitors interact with our pages.

This helps us improve performance and user experience.

8. Data Retention

We may keep basic order information for reference and customer support purposes.

We do not keep unnecessary data longer than needed.

9. Updates to This Policy

We may update this policy when necessary.

By continuing to use our services, you agree to any updated version.

10. Contact

If you have any questions about your privacy, you can contact us through our contact page or WhatsApp.